Frequently Asked Questions - FAQ

invstg is an exclusive online marketplace that connects real estate investors with off-market investment opportunities. Sellers can list properties for sale, providing detailed descriptions and photos, while buyers can browse deals and make offers directly through the platform. Our focus is on creating a streamlined, secure, and efficient environment for real estate transactions, helping investors discover unique opportunities not available on traditional listing sites. Membership is required to access the marketplace, ensuring a professional and committed community of buyers and sellers.

An off-market real estate marketplace is a platform where properties are sold directly between buyers and sellers without being listed on traditional public real estate websites or multiple listing services (MLS). These properties are typically not advertised widely, giving investors access to exclusive deals that are not publicly available. Off-market transactions can offer advantages such as less competition, potentially lower prices, and unique opportunities. Invstg provides a secure space for buyers to make offers and sellers to list properties discreetly, allowing for more control and privacy in the real estate transaction process.

Posting a deal on invstg is simple and straightforward:

1. Create an Account: Start by registering as a seller on invstg. Choose the subscription plan that fits your needs.
2. Log In: After registration, log in to your account to access the seller dashboard.
3. Create a Listing: Click on the “List” button and fill out the property details, including:
   • A descriptive title for your property.
   • Key information such as location, property type, size, and condition.
   • A detailed description highlighting the property’s unique features and investment potential.
   • High-quality photos or videos to showcase the property.
4. Set Your Terms: Indicate the asking price and any other important details, such as financing options or preferred timelines.
5. Review and Publish: Double-check your listing for accuracy, then publish it to the marketplace for potential buyers to view.

Once your deal is live, buyers will be able to review it and make offers directly through the platform. You’ll receive notifications for any inquiries or offers, and you can accept or reject offers at your discretion.

Yes, invstg operates on a subscription-based model. Both buyers and sellers must subscribe to access the platform’s features.

• For Sellers: A subscription is required to list properties on the marketplace. This ensures that your deals are visible to a qualified audience of real estate investors.
• For Buyers: A subscription is needed to browse exclusive off-market deals and make offers on properties.

The subscription fees help maintain a secure, professional, and active community, ensuring that all users are serious about real estate investing. For detailed pricing and subscription options, please visit our Pricing Page or contact us for more information.

Invstg is only available in the United States, the US Virgin Islands and Puerto Rico.

Sellers on invstg can list a wide variety of investment properties, including:

• Single-Family Homes: Ideal for rental properties or fix-and-flip opportunities.
• Multi-Family Properties: Perfect for investors seeking income-generating assets like duplexes, triplexes, and apartment buildings.
• Commercial Properties: Including office buildings, retail spaces, warehouses, and other income-producing commercial assets.
• Land: Vacant land suitable for development, agricultural use, or long-term investment.

Whether you’re selling a fixer-upper, a fully leased property, or a development-ready parcel of land, invstg provides the tools to connect you with motivated buyers.

invstg makes it easy to find off-market deals that match your specific investment criteria through its advanced search feature. Here’s how:

1. Access the Search Bar: Log in to your account and navigate to the search bar on the homepage or dedicated search page.
2. Set Filters: Use the advanced search filters to refine your results based on parameters such as:
   • Property type (single-family, multi-family, commercial, or land).
   • Location (city, state, or zip code).
   • Price range or budget.
   • Property size or acreage.
   • Investment type (e.g., rental, development, fix-and-flip).
3. Save Your Preferences: Save your search criteria to receive notifications when new deals matching your interests are posted.
4. Explore Listings: Browse the curated results and click on any listing for detailed property information, photos, and terms.
5. Make Offers: When you find a deal that aligns with your investment goals, submit an offer directly through the platform.

invstg’s search tools are designed to help you quickly identify opportunities that fit your unique strategy, saving you time and effort.

Creating a user account on invstg is quick and straightforward. Here’s what you’ll need:

1. Basic Information:
   • A valid email address for account registration and communication.
   • Your full name and contact details.
   • Create a secure password.
2. Subscription Plan:
   • Select a subscription plan.
3. Payment Details:
   • Provide a payment method to activate your subscription. Accepted methods include credit cards and other secure payment options.
4. Verification:
   • Confirm your email address through a verification link sent to your inbox.

Once your account is created, you’ll gain full access to the features and tools on invstg, allowing you to list deals, browse properties, and make offers.

The feedback system on invstg is designed to build trust and transparency among buyers and sellers by allowing members to share their experiences. Here’s how it works:

1. Star Ratings:
   • After a transaction, both buyers and sellers can rate each other on a scale of 1 to 5 stars.
   • The rating reflects factors such as communication, reliability, and overall satisfaction with the transaction.
2. Feedback Comments:
   • In addition to a star rating, users can leave written feedback to provide more details about their experience.
   • Comments should be respectful, accurate, and focus on the specifics of the transaction.
3. Visibility:
   • Ratings and feedback are publicly visible on user profiles.
   • A user’s overall rating is calculated as an average of all received star ratings.
4. Benefits:
   • Sellers with higher ratings and positive feedback tend to attract more interest from buyers.
   • Buyers with strong feedback are more likely to be trusted by sellers.
5. Moderation:
   • invstg monitors feedback to ensure it adheres to community guidelines. Inappropriate or false comments can be reported for review.

The feedback system fosters a professional and reliable environment, encouraging positive and productive interactions among members.

No.  A transaction must be completed for invstg to accept a feedback rating and comment.

invstg ensures the accuracy and trustworthiness of posted deals through a combination of verified user accounts, detailed listing requirements, and a robust feedback system. Sellers must provide accurate property details, descriptions, and photos when posting a deal, and listings are monitored to ensure compliance with guidelines. Buyers can leave ratings and feedback to help others assess a seller’s reliability. The platform also allows members to report suspicious or inaccurate deals, which are promptly reviewed. While invstg promotes trust and transparency, buyers are encouraged to conduct their own due diligence before completing any transaction.

invstg prioritizes user privacy and security with advanced safeguards. The platform uses encrypted connections (SSL) to protect data during transmission and stores user information securely. Personal details are only shared as necessary to facilitate transactions, and invstg never sells user data to third parties. Additionally, secure payment processing ensures sensitive financial information is protected. Members can report suspicious activity, and invstg actively monitors the platform to address potential threats, ensuring a safe and trustworthy environment for all users.

invstg provides a secure internal messaging system for members to communicate directly with each other. Once logged in, you can send messages by visiting a listing and clicking the “Contact Seller” button or, for buyers, responding to inquiries or offers from your dashboard. The messaging system keeps all communication within the platform, ensuring privacy and security. You’ll receive notifications for new messages and can reply directly through the platform. This system helps streamline discussions about property details, offers, and transaction terms.

Yes, invstg has a resolution process in place to help address disputes between users. If an issue arises, users are encouraged to first communicate directly through the platform’s messaging system to resolve the matter amicably. If a resolution cannot be reached, either party can report the dispute to invstg’s support team. Our team will review the issue, examine relevant communications and documentation, and mediate when necessary to help find a fair solution. While invstg facilitates dispute resolution, members are reminded that all transactions are conducted at their own discretion, and due diligence is essential before entering into agreements.

Yes, you can save deals by adding them to your “Watchlist” by pressing the heart icon on any listing page. The Watchlist helps you keep track of deals like like new offers or when a property sells. You can also save favorite searches or sellers and receive alerts when matching deals are listed or when your favorite sellers post new properties.

New deals are posted daily on invstg, as sellers list properties at their convenience. The volume and frequency of listings can vary depending on market trends and member activity, but the platform is designed to maintain a steady flow of fresh opportunities for buyers. To ensure you don’t miss out, we recommend visiting the site daily or saving favorite searches and setting up notifications. This way, you’ll receive alerts whenever a property matching your criteria is listed or when your favorite sellers post new deals.

When a deal is no longer available or has been sold, the listing is updated to reflect its status. Sold properties are marked as “Sold” and may remain visible for a limited time to provide transparency and reference for buyers. If a seller decides to withdraw a listing, it will no longer appear in search results or be accessible to users. Members with the deal on their Watchlist will receive a notification when its status changes, ensuring they stay informed.

To update or remove a deal you’ve posted on invstg, simply log in to your account and go to your listing management page. From there, you can edit any details of your listing, such as the property description, price, or photos. If you no longer wish to keep the listing active, you can choose to remove it entirely. Once you make changes or delete the listing, it will be immediately reflected on the site. If you withdraw your deal, it will no longer appear in search results or be visible to members, but it may still appear in notifications for those who have saved you as a favorite seller or are watching the deal.

Yes, invstg has certain guidelines and restrictions to ensure that all deals posted on the platform are legitimate, accurate, and appropriate. Sellers must provide accurate and complete property details, including clear photos and descriptions. Listings should not contain misleading information or violate any local, state, or federal laws. Additionally, properties posted must be legally available for sale, and sellers must have the right to list them. invstg also reserves the right to remove any listings that violate our terms of service or community guidelines, including any that promote fraudulent activity, discrimination, or illegal content.

If you need support or more information about using invstg, you can reach out to our customer support team. For general inquiries, please visit our Help Center or send an email to our support address, which can be found on the Contact Us page. You can also contact us for telephone support during ET business hours.  Our team is available to assist you with any issues, answer questions, or provide guidance on how to use the site effectively.

Yes, you can access invstg from your mobile device. The platform is fully responsive, meaning it is optimized for use on smartphones and tablets, allowing you to browse listings, make offers, communicate with sellers, and manage your account on the go. You can use any mobile web browser to visit the site and enjoy the same features as you would on a desktop or laptop.

Our system automatically tracks your deal history and collects feedback from other users, building your reputation and track record over time. Other members can review your successful transactions, ratings, and reliability before doing business with you – helping establish trust in our marketplace.

invstg offers three subscription plans tailored to meet the needs of different users.  Members can choose from a monthly or discounted annual subscription for each tier:

1. Basic Plan – Best for investors looking to view deals, make offers, and receive notifications without posting listings.
   • Investor (View and Make Offers on Deals)
   • Full Deal Metrics
   • User Communication
   • Embedded Deal Calculators
   • Buy Box Notifications
   • New Deal Notifications
2. Premium Plan – Best for members who wish to list properties and access detailed deal metrics with additional features.
   • 2 Listings Per Month
   • Full Deal Metrics
   • User Communication
   • Embedded Deal Calculators
   • Buy Box Notifications
   • New Deal Notifications
3. Business Plan – Best for businesses or high-volume users who need more listings and priority support.
   • 5 Listings Per Month
   • Full Deal Metrics
   • User Communication
   • Embedded Deal Calculators
   • Buy Box Notifications
   • New Deal Notifications
   • Premium Support

For more information on pricing and to choose the best plan for your needs, visit invstg’s Pricing Page.

To determine which pricing tier is best for you, consider your level of involvement and the number of properties you wish to list or interact with on invstg. If you’re primarily looking to view deals and make offers, the Basic Plan will suit your needs. If you plan to list properties and need access to full deal metrics and notifications, the Premium Plan might be the better choice, especially if you want to list up to two properties per month. For those who need additional listings and premium support, the Business Plan is ideal.

Remember, members can choose from a monthly or discounted annual subscription for each tier, and consider how many properties you intend to list and how much support you may require. You can always start with a lower-tier plan and upgrade later as your business grows. For more detailed information, visit invstg’s Pricing Page.

Yes, invstg offers a 7-day free trial for all new users. To get started, simply register on the site, select your desired plan, and enter your credit card details. Once your credit card information is provided, your account will be placed on the 7-day free trial. During this trial period, you can explore all the features of your chosen plan.  If you decide not to continue after the trial, simply cancel your subscription before the 7 days are up to avoid any charges.

The 7-day free trial gives you full access to all the features of the selected subscription plan, allowing you to explore the platform without any commitment. To start the trial, simply register on invstg, choose your plan, and enter your credit card details. Once your credit card is entered, your account will be activated, and your 7-day free trial period will begin. During this time, you can use all the features of your plan, including browsing deals, making offers, and using premium tools. If you decide not to continue, you can cancel your subscription at any time during the 7-day trial without being charged. If you do not cancel by the end of the trial, your subscription will automatically begin, and the payment for the selected plan will be processed.

Yes, you will need to provide your credit card details to access the 7-day free trial. When you register on invstg and select a subscription plan, you will be asked to enter your credit card information. Your account will then be activated, and you will have full access to the platform during the trial period. You will not be charged during the 7-day free trial, and you can cancel your subscription at any time before the trial ends to avoid any charges. If you choose to continue after the trial, your credit card will be billed for the selected plan.

After your 7-day free trial ends, your subscription will automatically convert to the selected plan, and your credit card will be charged for the plan you chose during registration. If you decide not to continue with the subscription, you can cancel your trial at any time before the 7 days are up to avoid any charges. If you do not cancel, the plan you selected will start, and billing will begin based on your chosen subscription tier.

Yes, you can change your pricing tier at any time after signing up. If you decide to upgrade or downgrade your subscription, simply go to your account settings and select the new plan you wish to switch to. Any changes to your subscription will take effect at the next billing cycle, and you will be billed accordingly based on the new tier. If you need assistance with changing your plan, you can contact our support team for help.

There are no long-term contracts on invstg. You can choose between a monthly subscription plan or a discounted annual plan. Both plans allow you to cancel at any time. If you’re on the monthly plan, your subscription will be renewed automatically each month, but you can cancel before your next billing cycle to stop any future charges. For the annual plan, your subscription is discounted and will be renewed yearly at the discounted rate, but you can still cancel at any time. If you cancel before the end of your current billing period, you will not be charged for the following cycle.

If you upgrade your tier during the 7-day free trial, your trial period will continue until the end of the original 7 days. You will have access to the upgraded features for the remainder of your trial without being charged. Once the trial period ends, your selected tier will become active, and your credit card will be charged based on the upgraded plan. If you decide not to continue, you can still cancel your trial at any time before the 7 days are up to avoid any charges.

You can cancel your paid subscription at any time. If you cancel before the end of your current billing period, you will not be charged for the next cycle. However, you will still have access to the features of your plan until the end of your current billing period. For monthly subscriptions, your cancellation will take effect at the end of the current month. For annual subscriptions, your cancellation will take effect at the end of the current year. Please note that cancellations are not refundable, but you will retain access to the platform for the remainder of your billing period.

Great question! To make the most of your 7-day free trial on invstg, here’s how you can dive in and maximize every moment:

1. Explore All the Features – With full access to your selected plan, take the time to explore everything! Browse through available deals, make offers, and dive deep into the deal metrics and embedded calculators to get a feel for how the platform works. Whether you’re a seasoned investor or just getting started, there’s a lot to explore.
2. Set Up Notifications – Don’t miss out on opportunities! Set up your buy box and new deal notifications so you’re instantly alerted when the deals you’re looking for are posted. You can even save searches and sellers you like to keep everything in one place.
3. Make Offers – Go ahead and make offers on any deals that catch your eye! You have the ability to interact with listings during your trial period, so use this as an opportunity to practice and see how the offer process works.
4. Check Out the Listings – If you’re looking to list a deal yourself, the trial gives you full access to post and explore what’s available. Even if you don’t list right away, browsing will help you understand the types of properties that are getting attention and how you can position your own listings in the future.
5. Communicate with Sellers and Buyers – You have full access to the messaging system. Whether you’re curious about a deal or just want to network, this is the time to make connections.
6. Cancel If It’s Not Right for You – If you decide invstg isn’t for you, no worries! You can cancel anytime during the 7-day trial—no questions asked. But, we’re confident you’ll want to stick around.

Don’t forget, this is your chance to test drive everything, so take full advantage of the trial period! You can cancel anytime before the 7 days are up without being charged, and if you love it, just let the subscription roll over!